Frequently Asked Questions

Everything you need to know about Recode Studios products and services.

Are Recode Studios products cruelty-free?

Yes, we are committed to ethical beauty. All Recode Studios products are 100% cruelty-free and never tested on animals.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for makeup items?

Due to hygiene reasons, we only accept returns on products that are damaged during transit or incorrect items. Please contact our support within 48 hours of delivery.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping fees and delivery timelines vary based on the destination country.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a seamless checkout experience.

How can I find the right foundation shade for my skin tone?

We offer a virtual shade finder tool on our website, and you can also reach out to our beauty experts via chat for a personalized recommendation.