Returns & Exchanges

At Recode Studios, we want you to be completely satisfied with your beauty purchase, which is why we offer a seamless 15-day return policy for unused and unopened products. If your item arrived damaged or wasn't what you expected, we are here to ensure your glow-up remains stress-free.

1

Initiate Your Request

Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

2

Quality Verification

Ensure the products are in their original packaging with seals intact, then upload a photo of the item if you are reporting a defect or damage.

3

Pack and Ship

Once approved, securely pack your items and use the prepaid shipping label provided by our support team to drop off the package at your nearest courier point.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing